steam verifying login information failed

Write your backup codes down and keep them in a safe place so you’ll always be able to log in when you need to. Go to Backup Codes and click View to find them. You can view and renew these codes in your EA Account Security settings. If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. That way you know you’ll have enough time to put it in. If the timer on the code is about to run out, wait for a new code. Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears. Enter the code that the authenticator gives you.Choose Manual entry to type in your EA Account’s email address and the Secret Key from your Settings.Choose Scan barcode to scan the QR code from your Settings.Choose how you want to set up the authenticator:.Install the Google Authenticator app for Google Play or iPhone.Choose your device from the dropdown menu.Pick App Authenticator when you’re setting up Login Verification, then click Continue.When you use the app authenticator, you’ll get a code from the Google Authenticator app whenever you need it. Use that code to activate Login Verification for a new method.Choose the new method you want to add to your account.We’ll send a Login Verification code to either your email or phone number. We may ask you to verify your account.Under Login Verification, find Preferences.You may only be able to use some of the options, depending on where you live. We can send you codes by email, text, or the app authenticator. Make sure you can always access your account by having more than one Login Verification method.

Tip: Keep your email address up to date so you can always get your codes. Be ready to share a different email address from the one used to register for your EA Account. If you’re still having trouble, contact us to set up a secondary email on your account to receive codes.

You or your service provider haven’t blocked us.

Turning on Login Verification for the first time? You’ll get your first code via email only.Īfter you turn on Login Verification, you can set up multiple methods to get codes. Use that code to activate Login Verification, and you’ll be all set.

We’ll send you a code via the method you choose right away.

Under Login Verification, click Turn On.

Go to your EA Account Security settings.

We’ll send you a code to make sure it’s you when a new device tries to log in to your EA Account. EA Login Verification helps to keep your account safe.

Steam verifying login information failed